In the summer of 2010 I stumbled upon a problem with ADOBE Lightroom. After several phone calls to ADOBE’s support department, a problem was opened, a bug report submitted, bug fix request opened and subsequently the problem was fixed.
That is until now. I upgraded to version 4.0 recently and over the past couple days, spent a good deal of time creating a catalog of certain images. OOPS!
The bug was this: The search and the sort functions didn’t always recognize the aspect ratios of images. While ADOBE worked on the fix, they discovered a work-around which works on this re-occurance of the problem. Simply select the images and rotate them in any direction and then back again.
Apparently this causes the database to be updated with the correct aspect ratio????? (I guess) Whatever, the work-around works.
I submitted a bug report today and also sent a short email to the really helpful tech (I’m serious, she was great to work with) who handled my problem in 2010. Hopefully we’ll see a fix soon.